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Terms of Service

Home / Terms of Service

Introduction

Last Updated: June 1, 2023

Welcome to Obvolmedio Car Rentals. These Terms of Service ("Terms") govern your access to and use of our website, www.obvolmedio.com (the "Website"), and the car rental services we provide. By accessing or using our Website or services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Website or services. If you do not agree to these Terms, you must not access or use our Website or services.

1. Rental Agreement

When you rent a vehicle from Obvolmedio Car Rentals, you will be required to sign a Rental Agreement at the time of vehicle pickup. The Rental Agreement contains specific terms regarding your rental and supplements these Terms of Service. In the event of any conflict between these Terms and the Rental Agreement, the terms of the Rental Agreement will prevail.

2. Eligibility Requirements

To rent a vehicle from Obvolmedio Car Rentals, you must:

  • Be at least 21 years of age (25 years for certain luxury vehicles)
  • Possess a valid driver's license that has been held for at least one year
  • Present a valid credit card in your name for the security deposit
  • Meet our insurance requirements

Additional drivers must meet the same eligibility requirements and be listed on the Rental Agreement.

3. Reservation and Payment

3.1 Reservation

Reservations can be made through our Website, by phone, or in person at our rental locations. A reservation request does not guarantee vehicle availability. We will confirm your reservation via email or phone.

3.2 Payment

We accept payment by credit card, debit card, or bank transfer. The total rental cost includes:

  • Base rental rate
  • Insurance fees
  • Taxes and surcharges
  • Optional add-ons (GPS, child seats, etc.)

A security deposit will be authorized on your credit card at the time of pickup and will be released upon return of the vehicle in its original condition.

3.3 Cancellation Policy

Cancellations made more than 48 hours before the scheduled pickup time are eligible for a full refund. Cancellations made within 48 hours of the scheduled pickup time are subject to a cancellation fee of 50% of the base rental rate. No-shows will be charged the full amount of the rental.

4. Vehicle Use and Restrictions

4.1 Authorized Use

The vehicle must only be driven by the renter or additional drivers listed on the Rental Agreement. The vehicle must be used only for personal transportation within Singapore and must be operated in accordance with all applicable laws and regulations.

4.2 Prohibited Uses

The following uses of the rental vehicle are strictly prohibited:

  • Driving under the influence of alcohol, drugs, or any other substance that impairs your ability to drive
  • Using the vehicle for any illegal purpose
  • Using the vehicle to transport hazardous materials
  • Using the vehicle for commercial purposes, including ride-sharing services
  • Racing or participating in driving competitions
  • Using the vehicle to push or tow another vehicle
  • Driving the vehicle outside of Singapore
  • Allowing an unauthorized driver to operate the vehicle

Violation of these prohibitions may result in termination of the rental agreement, additional charges, and forfeiture of insurance coverage.

5. Vehicle Pickup and Return

5.1 Pickup

You must present your valid driver's license, credit card, and booking confirmation at the time of pickup. We will inspect the vehicle with you and document any existing damage before you take possession of the vehicle.

5.2 Return

The vehicle must be returned to the agreed location by the date and time specified in the Rental Agreement. The vehicle must be returned in the same condition as it was at pickup, with a full fuel tank (unless you have purchased our fuel option).

5.3 Late Returns

If you return the vehicle later than the agreed return time, you will be charged for an additional day of rental. If you are running late, please contact us as soon as possible to discuss options.

5.4 Early Returns

No refunds will be provided for early returns of vehicles rented at a daily rate. For long-term rentals, early return refunds may be considered on a case-by-case basis, subject to a service fee.

6. Damages and Insurance

6.1 Damage Policy

You are responsible for any damage to the vehicle during your rental period that is not covered by insurance. This includes damages caused by accidents, negligence, or misuse of the vehicle.

6.2 Insurance Coverage

Basic insurance is included in your rental rate. This covers third-party liability and provides limited coverage for damage to the rental vehicle, subject to an excess amount that you are responsible for in case of damage.

6.3 Additional Insurance Options

We offer additional insurance options to reduce or eliminate your excess liability. These options can be purchased at the time of reservation or at vehicle pickup.

6.4 Insurance Exclusions

Insurance coverage may be void if the damage occurs while the vehicle is being used in violation of the rental agreement or these Terms, including but not limited to use by unauthorized drivers or prohibited uses as outlined in Section 4.2.

7. Privacy and Data Protection

We collect and process your personal information in accordance with our Privacy Policy, which is available on our Website. By using our services, you consent to our collection and use of your personal information as described in the Privacy Policy.

8. Website Use

8.1 License to Use Website

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes in accordance with these Terms.

8.2 Prohibited Website Activities

You may not:

  • Use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website
  • Use our Website in any way that is unlawful, illegal, fraudulent, or harmful
  • Use our Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of malicious computer software
  • Conduct any systematic or automated data collection activities on or in relation to our Website
  • Use data collected from our Website for any direct marketing activity

9. Limitation of Liability

To the maximum extent permitted by applicable law, Obvolmedio Car Rentals shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our Website or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party

10. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our Website. Your continued use of our Website or services after such modifications will constitute your acknowledgment of the modified Terms and agreement to be bound by them.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Obvolmedio Car Rentals
10 Anson Road, #10-11, International Plaza
Singapore 079903
Email: [email protected]
Phone: +65 6123 4567

OBVOLMEDIO

Singapore's premium car rental service for all budgets. Providing quality vehicles and exceptional service since 2010.

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10 Anson Road, #10-11, International Plaza, Singapore 079903

+65 6123 4567

[email protected]

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